Voices of Experience - PFAC Podcast
Welcome to the Voices of Experience podcast, a podcast dedicated to sharing powerful stories from patients and their families, showcasing the importance of patient-centered care.
Presented by Tampa General Hospital's Patient and Family Advisory Council, each episode dives deep into real-life experiences, offering insights into the challenges, triumphs, and transformative moments in healthcare.
Join us as we explore the human side of medicine, where empathy, collaboration, and care are at the heart of every story. Whether you're a patient, a healthcare provider, or simply interested in the stories that shape our medical community, the Voices of Experience podcast offers a unique perspective on the journey to healing and hope.
We are always looking to grow and add more advisory councils. So far, we have advisory councils the following areas: Cancer Inst., Women's Inst. Children’s Hosp., Rehabilitation Services, Digestive Diseases Inst., Neuroscience Inst., Story Corps and so many more.
PFAC Mission
The mission of the Patient and Family Advisory Council is to be a passionate advocate for communication and collaboration between patients, families, caregivers, and healthcare providers to promote an exceptional patient experience at Tampa General Hospital.
PFAC Vision
Our vision is to continually improve the patient experience through the delivery of the highest standards of comprehensive and compassionate care at Tampa General Hospital.
Value Statement
We will communicate constructive ideas, thoughts, and philosophies efficiently and with total neutrality.
Voices of Experience - PFAC Podcast
A New Chapter: Introducing the NEW PFAC Executive Committee
In this episode of the Voices of Experience podcast, host Amber Washington introduces the new Patient Family Advisory Council (PFAC) executive committee members. The discussion revolves around their personal experiences with Tampa General Hospital, their visions for improving patient-centered care, and the importance of community engagement. Each member shares their unique stories, highlighting the significance of the patient voice in healthcare. The episode emphasizes the need for continuous improvement in healthcare practices and the role of patient advocates in shaping a better experience for all.
Chapters:
00:00 Introduction to the Voices of Experience Podcast
01:41 Meet the New PFAC Executive Committee
07:09 Vision and Leadership in PFAC
11:27 Engagement and Community Involvement
15:48 Personal Stories and Patient Experiences
33:17 The Importance of the Patient Voice
🚀 Get involved here: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac
Takeaways:
-The value of the PFAC members is priceless.
-Community engagement is essential for healthcare improvement.
-Patient experiences shape the future of healthcare.
-Mentorship programs can enhance advisor involvement.
-Quality and safety are core focuses of PFAC.
-Diverse patient voices lead to better healthcare outcomes.
-Engagement in the community fosters trust and collaboration.
-Personal stories highlight the importance of patient advocacy.
-The patient voice is crucial for understanding diverse experiences.
-Healthcare must adapt to meet the needs of all patients.
"We want to be that choice." "We are part of the community." "Behind every number is a patient."
🚀 Get involved here: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac
Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories
Follow on social media @voicesofexperiencepfac
