Voices of Experience - PFAC Podcast
Welcome to the Voices of Experience podcast, a podcast dedicated to sharing powerful stories from patients and their families, showcasing the importance of patient-centered care.
Presented by Tampa General Hospital's Patient and Family Advisory Council, each episode dives deep into real-life experiences, offering insights into the challenges, triumphs, and transformative moments in healthcare.
Join us as we explore the human side of medicine, where empathy, collaboration, and care are at the heart of every story. Whether you're a patient, a healthcare provider, or simply interested in the stories that shape our medical community, the Voices of Experience podcast offers a unique perspective on the journey to healing and hope.
We are always looking to grow and add more advisory councils. So far, we have advisory councils the following areas: Cancer Inst., Women's Inst. Children’s Hosp., Rehabilitation Services, Digestive Diseases Inst., Neuroscience Inst., Story Corps and so many more.
PFAC Mission
The mission of the Patient and Family Advisory Council is to be a passionate advocate for communication and collaboration between patients, families, caregivers, and healthcare providers to promote an exceptional patient experience at Tampa General Hospital.
PFAC Vision
Our vision is to continually improve the patient experience through the delivery of the highest standards of comprehensive and compassionate care at Tampa General Hospital.
Value Statement
We will communicate constructive ideas, thoughts, and philosophies efficiently and with total neutrality.
Voices of Experience - PFAC Podcast
Reflections & Highlights: A Look Back at Season 2 (Episodes 1–5) with Vincent A. Lanci
In this special recap episode of Voices of Experience, guest host Vincent A. Lanci returns to reflect on the first half of Season 2, offering key takeaways and personal insights from Episodes 1 through 5. From the power of storytelling to the impact of high-quality, compassionate care, this conversation revisits the voices and moments that have shaped this season so far.
Catch up on the episodes featured in this recap:
🔹 Life as Kidney Transplant Donors with Michael and Debbie Lundberg
In honor of National Donate Life Month, advisors Michael and Debbie share their moving story as living kidney donors.
🔹 The Impact of Quality and High Reliability in Healthcare with Dr. Peggy Duggan and Dr. Laura Haubner
Tampa General Hospital leaders discuss how a commitment to safety and reliability drives better outcomes.
🔹 Navigating Life as NICU and Twin Parents with Justin and Kim Park
A heartfelt look at parenting through the NICU and beyond, with twin parents Justin and Kim Park.
🔹 Compassion in Healthcare with Tiffany Brown and Megan Lenahan
Inspired by Compassionomics, this episode explores how empathy and human connection improve care.
🔹 The Importance of Primary Care and How It Saved My Life with Kyle Pukylo
PFAC advisor Kyle Pukylo shares how a primary care visit led to a life-saving diagnosis.
Whether you're joining mid-season or looking to reflect on past episodes, this recap highlights the stories, themes, and voices that continue to shape a more compassionate, patient-centered healthcare experience at Tampa General Hospital.
Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac
Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories
Follow on social media @voicesofexperiencepfac