Voices of Experience - PFAC Podcast
Welcome to the Voices of Experience podcast, a podcast dedicated to sharing powerful stories from patients and their families, showcasing the importance of patient-centered care.
Presented by Tampa General Hospital's Patient and Family Advisory Council, each episode dives deep into real-life experiences, offering insights into the challenges, triumphs, and transformative moments in healthcare.
Join us as we explore the human side of medicine, where empathy, collaboration, and care are at the heart of every story. Whether you're a patient, a healthcare provider, or simply interested in the stories that shape our medical community, the Voices of Experience podcast offers a unique perspective on the journey to healing and hope.
We are always looking to grow and add more advisory councils. So far, we have advisory councils the following areas: Cancer Inst., Women's Inst. Children’s Hosp., Rehabilitation Services, Digestive Diseases Inst., Neuroscience Inst., Story Corps and so many more.
PFAC Mission
The mission of the Patient and Family Advisory Council is to be a passionate advocate for communication and collaboration between patients, families, caregivers, and healthcare providers to promote an exceptional patient experience at Tampa General Hospital.
PFAC Vision
Our vision is to continually improve the patient experience through the delivery of the highest standards of comprehensive and compassionate care at Tampa General Hospital.
Value Statement
We will communicate constructive ideas, thoughts, and philosophies efficiently and with total neutrality.
Voices of Experience - PFAC Podcast
Compassion in Healthcare with Tiffany Brown and Megan Lenahan
In this powerful episode of Voices of Experience podcast, host Amber Washington sits down with leaders Tiffany Brown and Megan Lenahan from Tampa General Hospital to explore the topic of compassion in healthcare.
Inspired by the groundbreaking book Compassionomics by Dr. Stephen Trzeciak and Dr. Anthony Mazzarelli, this conversation explores how compassion is a critical component of delivering high-quality care. Tiffany and Megan share personal stories and insights from the TGH ambulatory setting, highlighting how small, intentional acts of compassion can lead to better patient outcomes, stronger teams, and a more meaningful healthcare experience for everyone involved.
Whether you’re a clinician, leader, or patient, this episode will leave you reflecting on how compassion can be a powerful driver of healing, connection, and resilience in healthcare.
Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac
Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories
Follow on social media @voicesofexperiencepfac