Voices of Experience - PFAC Podcast
Welcome to the Voices of Experience podcast, a podcast dedicated to sharing powerful stories from patients and their families, showcasing the importance of patient-centered care.
Presented by Tampa General Hospital's Patient and Family Advisory Council, each episode dives deep into real-life experiences, offering insights into the challenges, triumphs, and transformative moments in healthcare.
Join us as we explore the human side of medicine, where empathy, collaboration, and care are at the heart of every story. Whether you're a patient, a healthcare provider, or simply interested in the stories that shape our medical community, the Voices of Experience podcast offers a unique perspective on the journey to healing and hope.
We are always looking to grow and add more advisory councils. So far, we have advisory councils the following areas: Cancer Inst., Women's Inst. Children’s Hosp., Rehabilitation Services, Digestive Diseases Inst., Neuroscience Inst., Story Corps and so many more.
PFAC Mission
The mission of the Patient and Family Advisory Council is to be a passionate advocate for communication and collaboration between patients, families, caregivers, and healthcare providers to promote an exceptional patient experience at Tampa General Hospital.
PFAC Vision
Our vision is to continually improve the patient experience through the delivery of the highest standards of comprehensive and compassionate care at Tampa General Hospital.
Value Statement
We will communicate constructive ideas, thoughts, and philosophies efficiently and with total neutrality.
Voices of Experience - PFAC Podcast
Behind the Scenes: A Look Back at the Latest Episodes of the Voices of Experience Podcast
In this special episode, advisor Vincent Lanci reflects on the powerful themes and stories from episodes 5–7 of the Voices of Experience podcast, showcasing the impact of patient and family voices at Tampa General Hospital.
October 04, 2024 - Season 1 Episode 5
Advisor vs Volunteer: Understanding the Difference and Their Impact on Patient Care (Click here to listen)
In this episode of the Voices of Experience podcast, host Amber Washington explores the key differences between an advisor and a volunteer in a healthcare setting. While both roles are essential to the patient care experience, volunteers offer hands-on support and bring passion to the table. Advisors provide strategic guidance in shaping policies, improving quality, and advocating for change. We'll explore the key differences between these roles and the unique value each brings.
Become a TGH Volunteer
Become a TGH PFAC Advisor
October 18, 2024 - Season 1 Episode 6
Weathering the Storm: Tampa General Hospital's Unwavering Support for Patients During Hurricanes (Click here to listen)
In this episode of Voices of Experience, host Amber Washington takes a closer look at how Tampa General Hospital (TGH) goes above and beyond to prepare for and respond to hurricanes like Helene and Milton. From cutting-edge technology to the unwavering dedication of their team members, TGH ensures that patients receive life-saving care even in the most severe storms. Learn how their hurricane preparedness directly supports patients and their families, providing peace of mind and safety when it matters most. Discover how TGH's efforts not only impact individuals but also help the Tampa Bay community recover and stay resilient.
Support the TGH Patient Assistance Fund
Support the TGH McNichols Team Member Assistance Program
October 25, 2024 - Season 1 Episode 7
From Theme Park to Treatment Plan: Advisor Matthew Peeples’ Unforeseen Journey to Tampa General Hospital (Click here to listen)
In this episode of the Voices of Experience podcast, host Amber Washington sits down with PFAC advisor Matthew Peeples, whose magical day at Disney took a dramatic turn with a life-altering seizure on I-4. This pivotal moment led Matthew to Tampa General Hospital, where exceptional care transformed his journey in ways he never anticipated. Listen as Matthew shares how the magic of Disney gave way to the life-changing experiences at Tampa General Hospital, one of the nation’s leading academic health systems.
Head to our website to learn more: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac
Follow on social media @voicesofexperiencepfac