Voices of Experience - PFAC Podcast
Welcome to the Voices of Experience podcast, a podcast dedicated to sharing powerful stories from patients and their families, showcasing the importance of patient-centered care.
Presented by Tampa General Hospital's Patient and Family Advisory Council, each episode dives deep into real-life experiences, offering insights into the challenges, triumphs, and transformative moments in healthcare.
Join us as we explore the human side of medicine, where empathy, collaboration, and care are at the heart of every story. Whether you're a patient, a healthcare provider, or simply interested in the stories that shape our medical community, the Voices of Experience podcast offers a unique perspective on the journey to healing and hope.
We are always looking to grow and add more advisory councils. So far, we have the following: Oncology, Women’s, Children’s, Rehab, GI (Digestive Diseases), Neurology, and Story Corps.
PFAC Mission
The mission of the Patient and Family Advisory Council is to be a passionate advocate for communication and collaboration between patients, families, caregivers, and healthcare providers to promote an exceptional patient experience at Tampa General Hospital.
PFAC Vision
Our vision is to continually improve the patient experience through the delivery of the highest standards of comprehensive and compassionate care at Tampa General Hospital.
Value Statement
We will communicate constructive ideas, thoughts, and philosophies efficiently and with total neutrality.
Voices of Experience - PFAC Podcast
Leaders of the Women’s Institute and MUMA Children’s Hospital at Tampa General Hospital
Episode 2 is Here!
We’re excited to bring you an insightful conversation with two leaders shaping the future of healthcare at Tampa General Hospital:
•Amanda Holbrook – Director of Patient Services for the Women’s Institute at Tampa General Hospital
•Michael Parsons – Director of Strategic Operations for the MUMA Children’s Hospital and Women’s Institute at Tampa General Hospital
In this episode, we delve into the world of patient care and strategic operations within one of the nation’s leading hospitals. Amanda shares her experiences enhancing patient services for women, discussing the initiatives that make the Women’s Institute a center of excellence.
Michael offers a behind-the-scenes look at the strategic planning that drives innovation and improves outcomes at both the MUMA Children’s Hospital and the Women’s Institute.
Join us for an engaging discussion on the triumphs of healthcare leadership, and discover how Amanda and Michael are making a profound impact on patient care for women and children. Whether you’re passionate about healthcare, interested in hospital operations, or simply curious about the inter-workings of a leading healthcare system, this episode is a must-listen!
Happy listening, and enjoy the show! Let's keep the conversation going.
Head to our website to learn more: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac